Vodacom
Pathetic Service

Telecommunications

Last week thursday (6/6/13) I placed an order to upgrade my phone.
Everything went fantastically and I was told I would receive my phone on monday (10/06/13)
or Tuesday (11/06/13) at the very latest.
Today (12/06/13) I have still not received the phone.
After over an hours worth of being bounced around to different departments, some of whom were helpful
and some of whom were EXTREMELY rude or knowledgeable.
I get told that there is no stock on the phone I ordered and that they cannot tell me when I will receive my phone.

Why was I told I would get it on monday?
Why did no one tell me there was no stock?

I demand to receive this unit ASAP.


Company: Vodacom
Country: South Africa
City: Telephonic
  <     >  

RELATED COMPLAINTS

Vodacom
Galaxy S3 not delivered

Vodacom
Off to a very bad start in switching to Vodacom

Autopage
Upgrade phone

Mtn
Waiting one week to replace damage goods

Vodacom
Iphone 5S upgrade

Vodacom
2 Weeks No Delivery after Promising Eevery Day

Cell C
No Stock available of advertised phone

Vodacom
New contract - blackberry

Cell C
No response / Feedback / Stock

Mtn
Out of stock yet still charged