Cell C
MTN to Cell C porting

I took out a new Cell C contract and wanted to port my number from MTN to Cell C. After 3 days and many broken promises I can still not receive any calls from MTN. When a MTN subscriber attempts to call it states the number is not available on the MTN network. Phone Autopage, they apparently have no more influence since the number is now off their network. Failed responses from customer service department and broken promises from supervisors in the porting department about the solution being implemented has now culminated in this escalation outside of Cell C. Would this be sorted out tonight at 23:30 (as has been the standard response)... probably not. Will I recommend anyone else to buy into Cell C's new marketing campaign... that would be a definite no. I am waiting for the fluffy reply to this post which will state that my complaint has been received and is being addressed. The cycle of and inefficiency will just start from the beginning.

Company: Cell C
Country: South Africa
City: Porting department

  <     >