Vodacom
Billed for calls that I did not make!

Telecommunications

I have a vodacom sim that I have not used for the past two years. In March the sim was /sim swapped and i did not know about it. The used the phone and hence rang up a huge bill. Now when i tell vodacom that i did not make those calls and the did they deman that i pay for the calls. The sim was in March they are being rude and arrogant. they refuse the investigate if a sim swap was done. I cannot afford this bill and vodacom is being extremely unhelpful.


Company: Vodacom
Country: South Africa
City: Johannesburg
  <     >  

RELATED COMPLAINTS

Vodacom
How did I spend R80 when my data was off?

Vodacom
SIM Swap Nightmare

Vodacom
They just say you have to pay

Vodacom
Angry

Vodacom
VODACOM BILLS ME FOR NOT USING MY SIM

Vodacom
VODACOM LET'S ME PAY FOR THEIR EMPLOYEE

Vodacom
How long does it take to assist your client?

Vodacom
INTERNATIONAL ROAMING

Vodacom
VODACOM SMART S PACKAGE

Vodacom
Vodacom charges me for somebody elses calls