Mtn
ACCOUNT

Two years ago a 2 fraudelent accounts was opened in my name at some store in Menlyn. I discovered that there was a debit order going of my account and took the reference to a local MTN store. I immediately stopped the debit order with my bank and phoned MTN to inform the about it. I received a letter from MTN stating that they looked into the matter and that they did discover that this accounts was opened under my name. A few months later I received communication from Shapiro Shaik Defries that I was handed over to them due to my MTN account was in arrears to the amount of R11756.16. That was so embarrasing!!! I contaceted them and told them that I have received a letter from MTN in which they admit the account was fraudelent. They asked me to go to the police station to get an afidavit. Why did I have to waste my standing in a police station for 2 hours if the mistake was not mine?? I sent the afidavit to them plus I included the letter from MTN but I keep on receiving final demands. Today I have sent it for the 3rd time. My personal cellphone account is with MTN (0832349996) and I have been a very loyal customer for almost 10 years and this is the way im treated.

Company: Mtn
Country: South Africa
City: Mtn

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