Autopage
Data dispute 5months late

Telecommunications

I have a dispute with the company about the excess data used and have been at it for 5 months! I requested URL data for the time in question, sent the signed forms, was told that it would take 4to6 weeks(???) to get the results from Vodacom and now after 6 weeks I am told it takes 8 weeks. The company takes my money in 5seconds every month but offloading the requested data takes 8 WEEKS! I am at a loss as to how long this saga is meant to carry on. The service cannot be poorer!!!
Thank you,
M.J.Behrens.


Company: Autopage
Country: South Africa
City: Western Cape
  <     >  

RELATED COMPLAINTS

Vodacom
Carry over data

Mtn
NO NETWORK FROM DAY 1

Vodacom
HUGE DATA BILL

Vodacom
Data carry ove

Nashua Mobile
Wastes your time and money, not putting you first

Vodacom
Vodacom continues to rob data subscribers

Vodacom
Carry over data

Vodacom
Outrageous data billing rates

Vodacom
A MASSIVE THUMBS DOWN TO VODACOM

Autopage
Incorrect Billing