Nashua Mobile
Cell phone bill over R30 000

I received a cell phone bill of over R30 000 this month. Suffice to say it shouldn't be more than R2k. This isn't an isolated incident, I have been trying to resolve incorrect billings and debit orders for over a year. Countless calls to head office, Potchefstroom and Klerksdorp branches and a multitude of visits to the Potch branch. The branch manager/owner Richard Owen from the Potch/Klerksdorp branches were supposed to meet with me today, no surpise that it never happened. The latest update I got today is that HEAD OFFICE doesn't know how to resolve this matter so my documentation is being refered back to Potch. The 30k was also then deducted from a family members bank account - illegal and! Need this sorted as a mtter of urgency! Its been a year!

Company: Nashua Mobile
Country: South Africa
City: Head Office/Potchefstroo

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