Vodacom
Vodacom's Disappointing, Inadequate Service

Even after lodging a formal complaint with Vodacom Customer Care they continue to provide me with poor service delivery. Shocking to know that there response time to provide feedback to an unhappy customer is 2 days!!! In my opinion it should be the same working day if Vodacom's Aim is to achieve service excellence!

I shall look forward to your reply regarding a simple, speedy resolution to my problem.

Company: Vodacom
Country: South Africa
City: Western Cape

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