Cell C
Why do I pay for data if I can't use it?

I have had a cell c contract for 3 years on data, both my sons have cell c contracts and we have no coverage in rynfield Benoni. I pay my account every month and can never use my data as I have no service 90 percent of any given day at any given time. I have my router perched on top of a shelf trying to get any little bit of signal I possibly can... And still nothing... Can never get hold of my sons as there phones have no service most of the time. When I phn cell c for help I get uninstall and reinstall our software see if that works or I don't know if there are towers not working in your area because I'm in kzn... What the is that? Surely you are able to check via some super freaking computer if the towers in the area are operational? Then I get told I can't help because u are a Nashua mobile client... No I'm a cell c client, Nashua are the ones who take my money every month and have no problem doing that even if my services are... But I'm still a cell c client and they should be able to help me... I would like some answers and feed back from some one who can actually give me an answer... Can any of you actually explain what the problem is?

Company: Cell C
Country: South Africa
City: Benoni

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