Planet Fitness
Closure of the clu

I just recieved an sms from planet fitness advising me that the club will be closed for 4 months from the 24th and they gave me optional clubs (Rosebank and Wanderes) to go gym. My problem is i chose Craighall is it was halfway to my work and home. I am not prepared to go to any of the two clubs and would like to cancell the membership. I tried calling their numbers to cancel my membership and the number does not exist anymore. I cannot continue paying the membership if it does not serve any purpose to me anymore.

In December they billed my account twice and when I asked the sales person he said he did not know what it is all about. Later they came back to say to me it is customary for them to do that as the money is used for renovations.

My membership expires in 3 months and im not willing to pay money for nothing I dont even want to renew it. Please assist me cancell the membership without any further finance charges as it is not my fault they are renovating. I will join Virgin Active atleast its not full of suprises

Company: Planet Fitness
Country: South Africa
City: Craighall

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