Virgin Active South Africa
Bad sevice

On Thursday March 14 Th 2013 approximately 9:15AM, after my training I went into the shower covered my body with soap only to find out there was no water running and I had a 10:30AM meeting. I asked the housekeeper to please go outside from the locker room to bring me few bottles of water to get the soap of me and I will pay when I open my locker, she refuse to do so because it wasn't part of her job she says and left me in such an humiliating condition (standing there naked covered with soap and dripping). I wiped off the soap and got dressed and at the front desk to find out why we were not notified of the lack of water in the building and I was told the water only stop running 20 minutes ago. I ask to speak to the immediate supervisor and he came (Vincent) but while I was trying to explain to him what had happen, he was laughing and cut me off by saying my driver was outside waiting for me and walk away. There was no sign or annoucement made that water was not running at the club.

Company: Virgin Active South Africa
Country: South Africa
City: The crossing, Nelspruit

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