M5 Sports Group
Lack of service following purchase of Trojan 360

I bought a Trojan 360 multistation about 18 months ago at the new MAKRO.

From day one the machine did not function properly. I contacted Trojan with feedback
and they sent a technician to look at it. He claims he fixed the machine however it remained
faulty.

I have been in touch with a lady named Fatima at the Cape Town branch and Jan at the head office in Johannesburg on an ongoing basis and still no positive results.

The machine continues to be a problem.

Where is the customer service and follow through for fixing it up.

Company: M5 Sports Group
Country: South Africa
City: Cape Town

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