Planet Fitness
Continue to deduct money after contract expired

Planet fitness Witbank has deducted R250 on 3 occasions already from my bank account after my contract expired. What is worse is that they putt a tracking order on my account after i cancelled the debit order in the bank when the contract expired, so every time my salary comes in they deduct R250. This is a strange amount as my monthly premium was R340. I contacted the branch several times and they told me to reverse the payment at my bank (which is not acceptable and causes inconvenience to me), the accounts department could also not tell me what the amount deducted was for. After this happened the 2nd time i contacted their head office and still no feedback received from them. The way i see it is Planet fitness is my money. I was never behind on any installments on my 3 year contract.

Company: Planet Fitness
Country: South Africa
City: Witbank

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