Virgin Active South Africa
Unconcerned Virgin Active

On 2 May my car was broken into at the Virgin Active on 14th Ave & Hendrik Potgieter Rd. I reported the matter to one of the gym assistants who took a statement and noted all my details. The security guard had not seen or heard anything. I reported the matter to the Fairlands police station case no. CAS131/5/213. I received a call from the security company at Virgin active, wanting to know what time I arrived and left so he could check the cameras. On Monday I received an SMs from a Judy and also several calls. The calls had been made since Saturday (my charger was with my laptop) I called the number back and was told by a Judy that she had my personal items. I quickly drove to Hillfox where she works. She gave me several personal documents and showed me where she had found them. I sent a message to the security manager and gave him Judy's details. I have not received a call from Virgin active, or security manager; I had to replace my window. As a fully paid member I would have expected some form of apology or concern on what transpired at the Gym. I received more attention and concern from the cleaner who found my stuff and at her own expense tried several times to call me

Company: Virgin Active South Africa
Country: South Africa
City: 14th Ave & Hendrik Potgi

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