CNA
Still no resolution since April 13th

Five days ago you said.
"Hello helkom,

We cant stress enough how sorry we are that your query has still not been resolved. We really do feel your frustration and we are taking action to resolve this matter for you as soon as possible. We know that we have promised resolution on our previous responds to you. However we have now taken this matter further for you so that we can make sure your complaint is properly managed and resolved. We thank you for your passions we will be in contact with you as soon as we have resolution feedback.

Kind Regards
Edcon Customer Experience "
Still waiting again.By taking the matter further do you mean the buck will continue to be passed on to someone who will do nothing and you will keep dishing out responses such as the one quoted which ultimately resolves nothing? I think that is what you mean. BTW just spent R1500 at BT Games this week, could have been CNA but alas it's your loss. New games coming out next month too which is and R2000 or so you won't be getting from me.
See what kind of money you are losing over slow problem resolution?
Yeah I know your sorry and your looking into it. ITS SIMPLE U OWE SO PAY UP.

Company: CNA
Country: South Africa
City: Online customer care

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