The Dress Shop
Unsatisfactory Product and Service Delivery-Dress

5weeks ago I sought the advice of Annemarie to make a dress as well as to customize a current dress for 2weddings I had to attend this month. I believed she was capable of the job she advertised she could do. After my first fitting she said the dress would be finished in 2days, I heard nothing and contacted her, a further week later I was told I could collect the dress. Both dresses were incorrect. She said she would fix it, I waited another week, was told to collect and it was incorrect still. 5weeks later, and 3days before the wedding she said I could come over to fit and collect the dress. 15mins before I went to collect she texted me telling me to come in another hour, when I got there she was still sowing the belt and had done nothing and gave me a host of excuses. I collected the dress the next day, &it was too small. I had to buy another dress for the wedding and have now had to seek another dress make and spent even more money to have this dress fixed. Please do NOT use this woman. It was the most frustrating experience and I'm so dissapointed at the outcome. She has a bad attitude and leaves all the work to other people, no communication or remorse for lateness or rudeness

Company: The Dress Shop
Country: South Africa
City: Blairgowrie

  <     >