Defy Appliances
Excellent response to a service call posted online

Logged a query on the website, had a response within 30 mins. Was given a service callout reference number. Technician phoned me the next day to ascertain problem. Visited premises the following day to rectify the problem, unfortunately it was a faulty timer and no parts were available. As soon as part became available the technician contacted me and came and fitted the new part. Well done Defy on service excellence and follow-up, especially as this was initiated via a computer logged call. Job reference no: 1023832. You can rely on defy! Thank you.

Company: Defy Appliances
Country: South Africa
City: Springfield Park

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