Woolworths
No assistance and empty promises

Shops, Products, Services

I'm experiencing the problem since the beginning of Feb almost the end of March and know attempt from the Supplier to attend to my complaint.

I spoke to 10 different consultants in the call centre and even had a manager Aldien (pretending to be a manager) phoned me confirming the issue has been resolved and when I received my new statement on the 18/03/2013 the same problem still persisted.

After holding on for 20 minutes to speak to a manager namely Max I eventually had to drop the call because no person can be holding for so long

I desperately plead for my enquiry to be resolved.

If I'm not holding on for the manager. The phone call get drop by the call centre agent.

Few names of consultants I spoke to: Shafieka, Rafieka, Cindy, Aldien, Andrea, Andile ect


Company: Woolworths
Country: South Africa
City: Cape town
  <     >  

RELATED COMPLAINTS

Nedbank
So u think its OK to put the phone down on clients

Vodacom
Holding for 79 minutes

Neotel
Notice period to die

Multichoice
MULTICHOICE RENEGADES ON ITS PROMISES ONCE AGAIN

Telkom
Lieing and dropping calls

Mtn
No Client Service

Discovery Vitality & Vitality Mall
Poor service

First National Bank
Holding forever to attend a call

Mtn
Worst service from technical department eve