Furniture City
No assistance - wants me to commit!
- 03-07-2013
- 2
I opened an acocunt some time ago, i was happy to pay my installements and my insurance which i had taken out as a precausion.
i was robbed and called furntiure city to activate my insurance.
i was told to come in to the branch, when i went there the shop was burned down?
i called head office and they advised i must gor to the woodmead branch, i adivsed i can only do so on a weekend and they said that is fine
i went in to be told the insurnance claims dept is not avaliable and to come back during the week
i was told then by head office that my claim should have been reported in 48 hours and that it now is difficult to put through a claim.
i adivsed that i am not willing to pay for something i had insurance for
i was contacted by Furniture city and advised that my installement will be made 350.00 just for my bed and that the rest is witten off.
i was paying for 8 months 350.00 and i was notified im blacklisted
went to the new menlyn branch where the manager told me to report it now and give me a TV
highly digusted that he wants me to commit i asked for their consumer advocate.
i am still waiting to get through to the person!!!
Company: Furniture City
Country: South Africa
City: Menlyn