House & Home
Word Means Nothing

I gave in my Samsung LED on the 17.01.2013

After it took the munitioned store 5 days to have my TV collected by the repair centre the manager Don is a typical man who says he will call you but never does unless I call fist.

Furthermore I got a cal yesterday from Nishi saying that due to the model I purchased no longer being sold & for waiting so long for resolve, I was to receive a far better model Samsun that would be also more in value then the one I purchased before. all she had to do was get it in from another store I must fetch it after 13h00

Today 14.02 I get a call from them again saying that in actual fact I can no longer get this model but must come & pick one from their floor. Are you kidding me???

I could have bough my TV from the flea market I would have had expectation from them then to buy from respectable retailer and be treated like this.

To date no TV, no replacement & no calls to resolve this from

Company: House & Home
Country: South Africa
City: Eastgate

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