Game
Good customer service - thumbs up

Shops, Products, Services

I just wanted to compliment Game Gateway on the outstanding customer service they provide to their patrons. Especially the Manager HI-Tech department, didnt get his name however.

My PS3 console had been overheating, i booked it in and game had replaced it as promised with a new console last week. I do however need to know what guarantee is offered on the new console that has been replaced as my old receipt guarantee has just expired. Im just a bit worried cos on hot days the console fan does to spin faster than normal with a buzzing noise which i feel might be a symptom to the overheating problem of the 'phat' PS3 consoles.

Looking forward to a favourable response.

Kind Regards,
Luvesh


Company: Game
Country: South Africa
City: Gateway
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