Edgars
Deceiving/misleading advertising

Shops, Products, Services

Adverts communicated to the public for the sale were communicated very clearly for the sale running from the 23-28 January. I went shopping at Cavendish&Blue Route Mall on the 23&24 & recieved all discounts as advertised ie.proaction, shorts, sandals etc. I returned on Saturday 25th to blue route mall, the sale signs remained the same but the signs inside the shops changed. I bought the goods that i bought the previous 2days &went to the till to pay, just to get told the sale items prices has changed. I refused to accept this as all advertisements still advertised 75% on pro action &other items. I then liased with Fedelia Drummond, who was very professional but made me feel like an because she said that the proaction clothing that was on promotion the previous 2 days were sold out & i was standing right infront of the clothing i just bought the previous 2 days. Fedelia then made a call and gave me the discounts AS ADVERTISED.When paying at the tills i felt like a "spectacle" because all clothing had to be photographed infront of other customers as if i did someting wrong. Edgars should not mislead customers in this manner, i am disgusted & disspointed as i am a very loyal customer.


Company: Edgars
Country: South Africa
City: Lue route mall
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