Wetherlys
SERVICE DELIVERY

A quote was obtained from Wetherleys in Klerksdorp on 2013/02/07 of which 50% deposit was made the very same day. After a few weeks I was informed that they to not have enough material to cover my requested couches (about 8 weeks passed in this time frame). I then had to go and choose brand new material and then the order was only placed of which I had to wait more that aight weeks again. When my chouches came (It was 2 polo chouches and 2 chairs) one chair was covered with the wrong colour. On the 15th of June 2013 my chouches and one chair was delivered (of which we had to pay the whole outstanding amount before they could make any delivery, which means that I already paid for a chair that I do not have) 2-3 weeks ago I phoned the particular branch again and they said that it will take another 2 weeks. I phoned today and i was informed that the order for the outstanding chair was only put in on the 8th of July and I will have to wait ANOTHER 4-6 WEEKS. This is unacceptable!!!

Company: Wetherlys
Country: South Africa
City: Klerksdorp

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