Dion Wired
Failing to have TV fixed

I have a black line across my 55" 3D TV. (Second one last one was exchanged due to 3D glasses not working after 4 days). I sent in all my documents as required on Wednesday 8 Jan 14 via email. I was told within 48 hrs I would have Hisense at my house repairing my TV.

After numerous phone calls to Nicolin (Sales Manager) to no avail. I then spoke to Amanda (Branch manager) on Friday 10 Jan 14 after no response from Nicolin. Amnda assured me she would get to the bottom of this.By Saturday morning I would receive a call from her giving me feedback. Well im still waiting.

I phoned Amanda today (14 Jan 14) and spoke to Amanda. Again I here I will get back to.
If Hisense is not coming to the party I want a new TV delivered and Dion Wired can have it sorted out later with Hisense.

Disgusted!!!

Company: Dion Wired
Country: South Africa
City: Galleria, KZN

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