The Pro Shop
No care attitude

I took one of my golf clubs to the shop to get fixed. They had to fit a new shaft. I was told that it would take 5 working days. I waited for nearly 3 weeks. When I eventually received my club the shaft that was fitted was too short. I then proceeded to hand back the club to get fixed again. The responsible person told my fiance that he would phone me and apologise. This never happened. He then said that he would have the club ready before I played in a competition the Friday before my wedding that my friends arranged. I have played and gotten married and I am still waiting for feedback. This is absolutely ridiculous and by far the worst service that I have ever received. I demand feedback to myself personally and an apology from the responsible party. I would also like to be compensated for the pro longed time that I was not able to use my clubs. I would not recommend this particular store to ANY golfer!

Company: The Pro Shop
Country: South Africa
City: Lynnwood Brige

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