Foschini
Disgusted in the service!

Shops, Products, Services

I saw a bathing costume in the November issue of FAIRLADY Magazine, I then called the Head Office for some assistance with indicating which branch would have the stock. I first made contact two weeks ago, I was given the product code and contact number for the branch that would have stock - Tygervalley. I then called the store hoping someone who speaks proper English would be able to assist me. I was told the store does not have stock even though it was scheduled to arrive in week 48. Someone took down my details and promised to call me with some feedback. Its a week later and I have still not heard back from anyone from the Head Office or the Tygervalley Store! Pathetic!

With a last attempt to call and follow up, my call was dropped three times at the general switchboard and with no one being able to assist.

This is actually a joke!


Company: Foschini
Country: South Africa
City: Head Office / Tygervalley
  <     >  

RELATED COMPLAINTS

Woolworths
False information

Edgars
Gift ideas for Him and He

Mtn
MTN out of stock again

Mr Price Home
Please contact me

Mtn
Shocking service

Woolworths
A big disappointment

Beares
Please assist me

Game
Grass trimmer not in stock but on sale pages

Cell C
No Stock and false advertising

Green Cross
Green Cross store AND headoffice no service!