Pick 'n Pay
Wrong pricing / no barcode

Shops, Products, Services

On Sunday 06 October 2013 i purchased a pack of Pampers from this store. I was mark down for R189.99 in front of the stack of Pampers with no bar-code. When the lady at the checkout rang it up it show R198.99.
I ask her why the price is different than the advertised price. She ask her assistant to get the bar-code. They called the supervisor on duty who explained to me that it was the wrong bar-code and if i still want the item i have to pay for it. I ask to see the manager on duty who also explained to me that it was the wrong barcode and i have to pay. I than refused and ask what Pick n Pay policy was. I than said to the manager if I don't get the item for free, i will never come back to the Atlantis store. He than told me it is my choice and thy don't need me as a customer any way. My goods that was rang up at that time was about R790.00 . I immediately decided to leave the stuff and left the store. Pick n Pay Atlantis will never see me again.


Company: Pick 'n Pay
Country: South Africa
City: Atlantis
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