Woolworths
Shocking service (O/N: o77773333)

On Friday, 4/10/13 I placed an order for groceries as I wasn't in the mood to go into the Woolies in Centurion. I was told that my delivery would be between 10 & 13h00. I had requested between 12 & 13 but was told that wasn't possible. My delivery only arrived at 13h30. I'm 2 blocks from Centurion Mall.

I was called before 9h00 to be told two of the items I ordered were out of stock. I asked how my refund would be done & said the online division would do it automatically. As of this morning I still haven't received a refund.

I ordered the poppy seed muffins & they were stale, had a sell by date of the 6th & use by 7th. Not the quality i'm used to from Woolworths. Highly disgusted.

Lesson learnt, rather go do your own shopping than leaving it in the hands of someone else.

Company: Woolworths
Country: South Africa
City: Centurion

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