Woolworths
Lack of Signage

I went shopping at woolworths to buy some treats for my daughter who was ill and for dinner. i joined the long queue to pay as i browsed at magazines. i noticed a cashier going to a till, i glanced up and saw an A4 sign saying "offline to all banks". I asked the cashier if this was still the case, and she said yes.
I was very angry as i had spent 35 minutes doing my shopping only to find out i could not pay with my card at the till. i walked out, leaving my trolley where it was.
I drove home and phoned the manager, he said that he was unaware of the signs at the tills. when i asked as to the lack of signage at the main entrance, he thanked me for my suggestion.???!!! What a pathetic and weak response. he took my number and said another manager would contact me. 4 days later no reponse. A friend told me that the same thing happened to him at hilton woolworths.
Why not inform customers BEFORE they waste their time shopping when they have no cash on them??

Company: Woolworths
Country: South Africa
City: Scottsville

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