Jet
STAFF RUDE, UNHELPFUL SHOP IS A DICGRACE

Shops, Products, Services

WE WENT TO JET IN MEYERTON, ON FRIDAY, MY MOTHER IN LAW HAS BEEN A CUSTOMER FOR OVER 20 YEARS AND IT WAS ABSOLUTELY A SLAP IN THE FACE THE WAY SHE WAS TREATED! WE WENT IN TO JET TO BUY A GIFT CARD FOR A 21ST BIRTHDAY, WHEN WE CAME TO THE COUNTER EVERYBODY HAS TO SCREAM AND SHOUT TO FIND SOMEBODY WHO NEW WHERE THEY WERE, PATHETIC, EVENTUALLY AFTER ABOUT 20 MIN WAITING THEY GOT ONE. THEY LOADED THE MONEY ON THE GIFT CARD AND THREW IT ON THE COUNTER, DID NOT GIVE IT TO HER IN HER HAND BUT THREW IT ON THE COUNT (WHERE IS THE CUSTOMER CARE). MY MOTHER IN LAW IS NEARLY 70 SO YOU CAN IMAGEN HOW UPSET SHE WAS. WE SHE ASK THE MANAGER WHERE IS THE ENVELOPE FOR THE GIFT CARD, THEY TOLD HER TO GO AND BUY ONE AT CNA. THEY WERE VERY RUDE TO HER. IF YOU ARE A CUSTOMER FOR SO LONG YOU DO EXCEPT PROPER SERVICE. TWO WEEKS BEFORE THAT SHE BOUGHT A COMFORTER SET, WHEN SHE PUT IT ON HER BED IT WAS DIRTY AND TORN, SHE TOOK IT BACK THE SAME DAY, THEY TREATED HER LIKE SHE WAS A LAIR WHEN SHE TOLD THEM, WE HAD TO TAKE THE COMFORTER OUT TO SHOW THEM, WHEN WE WERE THE ON FRIDAY IT WAS BACK ON THE SHELF TO BE SOLD HOW BAD IS THIS FOR THE JET FRANCHISE. WE ARE ALSO GOING TO CONTACT OUR LOCAL NEWSPAPER.


Company: Jet
Country: South Africa
City: MEYERTON
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