Woolworths
Woolworths NOT the difference

I had purchased clothing items online and was first told by the personal shopper last Friday the 6/9/13 that the product has not yet arrived in the store (namely the Gateway branch) I asked why it was advertised online if the products were not in stock and she (the personal shopper) could not answer, I then confirmed that I definitely want the products and would wait until this week. I was again informed by the personal shopper from the said branch on the 9/9/13 that the stock had not yet arrived and again confirmed that I do want the stock so I would wait, &yesterday I got an email from one Nishaat Norodien saying the product is out of stock, how is this possible when the product has yet to arrive in store? Regard being had to the fact that I have actually placed my order in advance (due to the fact that the product was not yet in stock) In addition, I would like to point out that this is the second incident of shopping online that has resulted in my order not being available (for size purposes when I was led to believe that the size was available online). If this is the service that one received from the Woolworths Online Team, I definitely will not be using their service again!

Company: Woolworths
Country: South Africa
City: Online

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