Guess
TERRIBLE ATTITUDE AND SERVICE

Shops, Products, Services

I BOUGHT MY WIFE A WATCH FOR MOTHERS DAY IN MAY. A STONE FELL OUT AND ANOTHER WAS LOOSE, SO I TOOK IT BACK ON 09/06/2013. TO THIS DATE, I DO NOT HAVE THE WATCH. I HAVE CALLED AND EMAILED THEM AND LAST WEEK I RECEIVED A EMAIL TO SAY THAT IT WAS NOW REPAIRED AND THAT THEY WOULD SMS ME WHEN IT ARRIVED. IM A DISGUSTED WITH THIS COMPANY AND WILL NEVER EVER BUY FROM THEM AGAIN. IT WAS PROMISED INITIALLY FOR 2 WEEKS. THEY REFUSED TO REFUND ME. WHAT HAPPENS IF ANOTHER STONE FALLS OUT? TRYING TO SPEAK TO HEAD OFFICE IS NO GOOD. ONE THING IS FOR SURE, THEY WONT CATCH ME TO SPEND MY HARD EARNED CASH THERE EVER AGAIN!


Company: Guess
Country: South Africa
City: Liberty mall
  <     >  

RELATED COMPLAINTS

Sterns
Bad Quality Watch and service

Truworths
My Watch

American Swiss
No feedback on new broken watch (CPA)

Diva Accesseries
Problem with their Product

Cajees Time Zone
Bad Service - Unwilling and Wrong repai

Sterns
Watch sent twice for repairs

Ww Watches
Terrible Service/Attitude/threats/false accusation

Fossil
2months waiting for crystals on watch

Cazabella
Disappointed