Edgars
Staff not knowing what goes on in their branch

Shops, Products, Services

Wanted to purchase clothes at the Edgars branch in Kroonstad. Went to the top floor to pay, then was send to the downstairs till as they to not do payments at the top cashier. Stood in the row to purchase, got in front ant the cashier tells me I need to pay at the cashier on the top floor. How pathetic is it that they do not want to assist you when paying cash or is it that they do not know their own job description. Sorry not buying their again. Edgars I think your staff needs training again, so that they can know what is going on in their own branches. Please train them properly. It is really frustrating when you want to purchase and the staff does not want to assist you.


Company: Edgars
Country: South Africa
City: Kroonstad
  <     >  

RELATED COMPLAINTS

Edgars
Deodrant and make up staff attitude stinks

Edgars
EDGARS STAFF'S BAD ATTITUDE!!!

Edgars
Bad Customer Service

Edgars
Not enough staff on the floor during month-end

Edgars
After i have my account at Edgars for 29 years

Edgars
Poor service/training in relation to Thank U point

Edgars
Staff blatantly lying

Edgars
Escalators not working and limited staff

Edgars
Bad Service

Edgars
Great service