Foschini
Improper Billing Collection Charges

Dear Sterns/ Foschini Group

I refer to my account which was under collection by an external company, because I have kept up to my arrangements, the account was sent back to Foschini and I started to receive statements from April 2013. Since then I have kept to my official arrangement and paid the amount requested. I have noticed for the last three months I am still being billed collection Letter fee but there no collection letter attached as the minimum amount is actually being paid. A further unscrupulous by Foschini group is to charge me SMS fee, when in the last three months I have never received an SMS and my cellphone number has not changed.
One now needs to ask is this deception taking place with the general public who are unaware and is this practice lawful. I require you to reverse these charges and interest or I will excise my rights.

Thank you

Company: Foschini
Country: South Africa
City: Head Office Billing

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