Mr Price Sport
No refund recieved and Shocking service

I purchased clothing at Mr Sport on Saturday the 3rd of August. On returning home and trying the items on, 2 items did not fit me correctly. I returned to the same branch on Sunday Afternoon, the following day with my receipt and clothing items. I chose to exchange stripe tunic size XL@R129.99 for a larger size which was the same price. The 2nd item@R149.99 I wanted to return as there was no bigger sizes available. Total owing back to me was R279.98.I chose to purchase a second shirt@R79.99. This meant the Mr Price owed me R70.00.On requesting the refund I was told that they could only refund my card, on calling the manager to explain that I had not brought my bag with me and did not have the card, he then turned around and said he will give voucher. I did not want a voucher as I hardly shop at Mr Price. This is completely against the consumer act, I returned the items within 24hrs, I am entitled to a refund cash should I request it. I do not need to justify why I do not have my bag with me. It is a Sunday afternoon and we happen to be driving past. I still do not have the refund owing or the new receipt as I left the branch after receiving shocking service. Thank you for messing my Sunday up!

Company: Mr Price Sport
Country: South Africa
City: Hillcrest

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