Dis-Chem
Cashier falsly accused me

Shops, Products, Services

After cheching my till slip i saw that i was overcharged for one of the 2 holistix product i purchased. I went back inside, took the (only) price below the product, as well as a product and showed the manager. He asked the cashier, Patience to refund me. We then astablished that there were two different dosages, and i unknowingly took the bigger one. (the boxes were almost the same size, and there was only one price under it. Patience then said i tried to take both 5htp products in my back, when in fact i had the one, and a L Tyrosine from the same brNd. She falsy accused me of trying to steel the one product! I know that she got confused as i bought two similiar looking products, but one must get ones facts straight before accusing someone of steeling. She then also rudly said it was my mistake. This had been the 3rd time this happend to me. Ive bought cereal in the past where the price under the product was wrong. And that all of the products was a heigher gram (with no marked price) this only happens at the fourways branch. The whole experience was really upsetting and i actually broke into tears as i walked to my car. In future i will rather shop at clicks.


Company: Dis-Chem
Country: South Africa
City: Fourways mall
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