Fruit And Veg City
Serious customer service training required

The fruit and veg in Town needs to have some serious training with their staff. Every counter I went to the staff either blatantly ignored me and continued on with their conversations, or when I asked questions about the food they look at me as if I'm speaking a language they do not understand. I looked the one woman right in the face and asked her how she was doing, she grunted and then walked off without serving me or answering my question. None of the staff seem happy to be working there AT ALL, they are all very grumpy and have exceptionally bad attitudes. Finally I get to the counter to pay and the ladies are having huge chats between each other at the counter, she rings up everything without even looking at me and just continues on with her conversation. Then when she was finally finished ringing it up she just put her hand out without even turning her head toward me.

The entire shop seems to have had absolutely no training in customer service and because of that they have lost many customers. When I was walking around the shop and standing by the counters I heard many other customers also complaining about the service, some very loudly infront of managers, with no response

Company: Fruit And Veg City
Country: South Africa
City: Cape Town

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