Edgars
Two years on and still waiting for my clubcard!

I have my account for two years, paying for the club card and its benefits but have not received it to date. Logged this complaint and got a reference number in December 2012 and after repeated emails, no one responds. I have not even gotten a statement this whole time so I'm expected to dream what is my balance due every month! Why am I paying for a club card then? And what are they going to do about everything I have missed out on in the past two years because of their incompetence? Why give people a reference number if you do not act on it? This company is very quick to tell you that your payment is late for instance but overlooks their shabby customer service!

Company: Edgars
Country: South Africa
City: Edgars internet team

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