Mr Price
NO VOUCHER AVAILABLE

I WENT TO MR PRICE MARKET STREET JOHANNESBURG TO GET MY DAUGHTERS BOOTS EXCHANGED FOR A POLONECK. WAITED ABOUT 40 MINUTES IN THE QUEUE, FINALLY GOT TO THE TILL - GOT THE EXCHANGE DONE, HAD A REFUND... THATS WHEN THE TROUBLE STARTED. I WAS TOLD THAT THE SYSTEM ONLY GAVE OPTIONS TO CREDIT: CHEQUE CARD/ GIFT VOUCHER.
1) I DID NOT HAVE THE CARD I USED TO PURCHASE.
2) THE STORE DID NOT HAVE GIFT CARDS.
THE CASHIER THEN CALLED A COLLEAGUE - WHO CALLED A COLLEAGUE - WHO CALLED ANOTHER COLLEGUE THEY DISPUTED INFRONT OF ME - THEN 1 MANAGER WAS CALLED THAT HAD A BLANK FACE THEN THE 2ND MANAGER WAS CALLED - WHO HAD AUTHORISATION TO GIVE THE CASH REFUND.

I WAS GIVEN THE CASH AND EVERYONE JUST CLEARED "THE SCENE" - NO REMORSE/ APOLOGY FOR THE INCONVENIENCE CAUSED - BY WAITING FOR SO LONG OR NOT HAVING A VOUCHER...

SO JUST BECAUSE THE STORE IS IN JHB CBD - ITS CONDONED???

Company: Mr Price
Country: South Africa
City: CNR MARKET AND VON BRANDIS

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