Tracker Connect
FORCED IN CONTRACT/ OUTSURANCE/DIAL DIRECT

In June 2012 I traded my vehicle in for another vehicle the insurer (OUTSURANCE) informed me I do not need a tracker in my new vehicle for the policy to be in effect. My previous vehicle OUTSURANCE / DIAL DIRECT demanded that I had to have a tracker installed otherwise my policy will not be effected. I was then forced to abide by this and they (at that stage Dial Direct) arranged for a tracker to be installed in my vehicle, I therefore had no choice but to telephonically confirm that I will have the tracker in my vehicle and pay the monthly installment.

In June 2012 just after I traded the vehicle in a consultant from tracker phoned me informing me I am still responsible for the contract, I informed her that I am not responsible as I no longer have the vehicle and consider this contract which I did not enter into willingly as cancelled.

I eventually after many emails was informed by TRACKER that the cancelled will be considered cancelled, as I only cancelled it in August and should pay another installment for September as full and final settlement.

Again after threats from Attorneys Nortan's, I queried this and an email dated 10.10.2013 was sent confirming the previous

Company: Tracker Connect
Country: South Africa
City: Head office

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