Tracker Connect
TRACKER or SLACKER!

HAVING SOLD OUR VEHICLE, WE CANCELLED THE INSURANCE POLICY, WHICH WAS CANCELLED WITH IMMEDIATE EFFECT AND NO FURTHER PREMIUMS WERE COLLECTED. INCLUDED IN THE INSURANCE POLICY WAS A SUBSCRIPTION TO TRACKER, WHICH WE HAVE HAD FOR MORE THAN 7 YEARS. THE INSURER ADVISED US THAT THE TRACKER WOULD BE CANCELLED AND NO PENALTIES WOULD APPLY SINCE THE CONTRACT WAS MORE THAT THREE YEARS OLD.

LO AND BEHOLD, TRACKER DEDUCTED A FURTHER R199 FROM OUR BANK ACCOUNT. ON CONTACTING TRACKER DIRECTLY, I WAS ADVISED THAT A MONTH'S NOTICE IS REQUIRED TO CANCEL A CONTRACT.

IF AN INSURER DOESN'T REQUIRE A MONTH'S NOTICE, WHY DOES TRACKER? FURTHERMORE, IF TRACKER IS MARKETED AND IT'S SERVICES OFFERED UNDER THE UMBRELLA OF OTHER COMPANIES, THEN THE NOTICE PERIODS OF THE ORIGINAL POLICY AND THE TRACKER CONTRACT NEED TO BE THE SAME.

WE HAVE ANOTHER VEHICLE WITH A TRACKER SUBSCRIPTION AND I AM HONESTLY WONDERING IF I SHOULD TAKE MY BUSINESS ELSEWHERE?

I WONDER HOW MANY PEOPLE GET RIPPED OF LIKE THIS EVERY MONTH?

SHOCKING.

Company: Tracker Connect
Country: South Africa
City: CUSTOMER SERVICES

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