Mix Telematics Africa (Matrix Vehicle Tracking)
PAY PAY PAY!! no redemption

Security

Noticed that a debit order was coming off my account every month of which i was not aware. took me quite some figuring out to find that it was Telimatrix. They never canceled my Account with them even though i had not been with them for 4 years. i phoned and asked if they could cancel it and if they would refund me the money that i was paying every month for a service i was not using!!! they said no they would not refund me and that the money i was paying was a loss to me. i find that really ridiculous and terrible customer service. so if i did not pick up on this i would of kept paying the 163 buck every month. so in turn i have lost R7, 776.00 over the four years and they will not refund me!!! what a joke!!!


Company: Mix Telematics Africa (Matrix Vehicle Tracking)
Country: South Africa
City: Jh
  <     >  

RELATED COMPLAINTS

Mix Telematics Africa (Matrix Vehicle Tracking)
Being charged for service I wasnt recieving

Mix Telematics Africa (Matrix Vehicle Tracking)
No Feedback for Refund

Mix Telematics Africa (Matrix Vehicle Tracking)
DEBIT ORDER DEDUCTION

Mix Telematics Africa (Matrix Vehicle Tracking)
Paying 2 Accounts

Mix Telematics Africa (Matrix Vehicle Tracking)
AGAIN TOTAL CHAOS IN MIX TELEMATICS ADMIN

Mix Telematics Africa (Matrix Vehicle Tracking)
Have spent 2 months trying to cancel a contract!

Mix Telematics Africa (Matrix Vehicle Tracking)
Refund? What Refund

Mix Telematics Africa (Matrix Vehicle Tracking)
Paying rental fee after retal contract ended

Mix Telematics Africa (Matrix Vehicle Tracking)
Matrix staff do not know what they are doing

Mix Telematics Africa (Matrix Vehicle Tracking)
Missing 7 months in logbook