Adt Security
Strike 2, Emergency service is bad

Security

From my last query with ADT with the late response, then having a person call me to apologies, who was not helpful at all and not made me feel any better. Now to my latest query. We all in bed when the alarm triggers, no idea whats going on, we lock ourselves in the main bedroom. ADT doesn't call, I land up calling you. Then you call me back..."the guard is at your gate can you please open for him"... so why the did I give you the code, its to open the gate! Honestly. Then only to talk to him over the phone that he is at the wrong address. What pathetic service is that. Really now your service has gone down the drain, you have lost your professional touch.


Company: Adt Security
Country: South Africa
City: Alberton
  <     >  

RELATED COMPLAINTS

Jefo Security Gates
Jefo fails to come in and repair our security gate

Adt Security
Unsatisfactory response

Adt Security
Durbanville should be warned not to trust ADT!

Adt Security
Alarm

Adt Security
Call centre agents not updating information

Maxido
Faulty lock

Adt Security
BROKE SAFETY OF SECURITY FRONT GATE

Adt Security
Irresponsible-left gates open while checking!

Kgori Security
NOT TAKING ANY RESPONSIBILITY FOR HIS EMPLOYEES

Adt Security
Poor Technical Department