Adt Security
Discusted

I send through a complaint on hellopeter about what is going on with by billing and I was never contacted for 2 weeks after logging the query. I had a response 5 days ago, I was told that I will receive an email, but have not as yet.

And on the 21st August 2013 @ 1pm, my alarm went off, I got a call from your control room, and I advised them that I was not @ home, they should send a unit out.

It took the response almost 25min to react to the property, pathetic I just tell you, and I called the office twice to find out what was going on, and till now, no one has called and confirmed that everything is ok.

A family member of mine was @ my house way before ADT was.

So now, this is the 1st month that I have the unit, and I don't want ADT to be my choice after these 2 incidents, and the overbilling and not accurate statement.

Company: Adt Security
Country: South Africa
City: Johannesburg

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