Ster-Kineko
No Refund for cancelled movie

I made a booking for "Long Walk to Freedom" on Friday Morning, December 6, 2013.
--> Your Online Booking reference number is: [11551057]; Booking details:
2 x Tickets for Mandela: Long Walk to Freedom @ 58.00 CEDAR SQUARE ON FRI 06 DEC 2013 @ 20:30 LOVE BIRD SEAT F4 R 58.00 LOVE BIRD SEAT F3 R 58.00 CLUB CARD 51161785 DISCOUNT (if applicable) R 29.00 CLUB CARD 65648289 DISCOUNT (if applicable) R 29.00 Booking Fee @ 1.25 Total Price: R 59.25

This show was cancelled and I contacted Ster Kinekor for a refund or Voucher. As I am not comfortable sending my Credit Card details via email, I discussed with "Lynette" via email that I would recieve a voucher. So far this did not happen. I have followed up three times with Lynette.

Please advise what steps I should take to recieve this Voucher.
Kind Regards,
Marthe Lotz

Company: Ster-Kineko
Country: South Africa
City: Cedar Square

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