Computicket
Extra Mile

I have misplaced my Nickelback tickets for tomorrow nights show. I contacted the call centre to find out what I could do. Tshepo assisted me in explaining what I would need & do & went the extra mile by giving out his details so he could sort out my problem personally. Minutes after I had sent him the information he notified me that he did get it & explained what the following procedure would be. Not only was he kind, helpful & friendly - he also calmed me down & gave me trust in Computicket.

Even though I havent received my reference number for my new tickets (he did explain that it would be before the end of the day), I am confident that I will get to go watch my show thanks to Tshepo!

Thank you Tshepo!!!

Company: Computicket
Country: South Africa
City: Call Centre

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