Nu Metro
You are not doing me the customer a favou

We booked 6 tickets online to watch hunger games 2 premier at monte for Thursday 21st.

Which day would you like to book for? Thursday 21st nov. I decided on this movie because my sister doesn't work on Friday.

Candyce stays in alberton and I stay in centurion.

We made special arrangements to come all the way this side to watch the prescreening of this exciting movie. And premiers are known to have exciting things like free popcorn or hampers sometimes even prize giveaways. (Maybe im confusing nu metro with ster kinekor)

We came through early to redeem tickets. Only to find we had missed the excitement. The premier was Wednesday night 12h05 which then is technically Thursday morning.

Understandably when we heard the news of the miscommunication we were upset.
Antonio immediately directed us to her supervisor as she was not authorised to assist further. We then waited a 15 min for portia to arrive. Only to tell us that she was doing us a favour seen as it was our mistake by giving us complimentary tickets. Only after she said we could watch an earlier show.. and then realised we had already missed the last screening today.

Gone are the days that customers are cherished

Company: Nu Metro
Country: South Africa
City: Montecasino

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