Gold Reef City Casino

The casino has a certain rule and definitely should be upheld, however this was not the case in my situation.
o CHAIRS FOR ACTIVE PLAYERS ONLY:
o NO RESERVING OF MACHINES:
o PLAYING ON MULITPLE MACHINES IS NOT ALLOWED
These instructions were not adhered to, and it was rather disturbing to me when one of the patrons (a white woman) used multiple (3) machines upon asking for the use of one them, the answer was a rude NO. When I brought this matter to the attention of the attendant Manus, he claimed he had no control of the situation (regardless of the fact that each slot machine has the rules stated above in place). MANUS who was of almost no assistance to me, referred ANTON to me who claimed to be the senior slots manager at that time. Anton's intervention was rather poor as well, as he did not succeed in stopping the patron from playing on three machines. I have no intention of using the race card but this situation proved otherwise as ANTON could not ask this white women to give up one of the machines, considering she was using three of the machines at the same time. On Tuesday night i was asked to get up from a machine not in use

Company: Gold Reef City Casino
Country: South Africa
City: CASINO

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