Multichoice
Smartcard replacement required

Multichoice abuse of its customers is a clear indication of their monopoly. I do not feel the need to replicate the story relating to Multichoice disabling services.
It is beyond me how this company does not see their obligation to get new smartcards to their subscribers AT THEIR COST.
It baffles me how Amanda (appointed responded by Multichoice in previous HelloPeter complaints in this respect) can say they "do not have the resources, a company that issued R6 billion in dividends last year.

If one conservatively estimates the direct and indirect costs per subscriber to replace the smartcard at R100 then based on roughly 4 million South African subscribers (excludes other African subscribers) then Multichoice made a R400 million decision to divert this "foreseen cost" onto their subscribers WITHOUT our consent.

I foresee GRIMM DAYS AHEAD for the South African consumer when Multichoice wins contracts to supply government with Digital TV services and attempts to dominate the terrestrial Internet services through leveraging of low cost terrestrial wireless bandwidth

Please note that my email to [Email Removed] was REFUSED by their servers. I have cc'd their CEO

Company: Multichoice
Country: South Africa
City: Cape Town

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