Multichoice
DSTV Care Online

Hi, please advise Why we cannot activate/deactivate DSTV cards on the DSTV Care online system - we were able to and now when we try today = it is not allowing us. After speaking to numerous people at the call centre, who are not willing to help. We are told to put the instruction on a letterhead and fax.
Please advise if this is correct. The online system has been a blessing, as we manage many properties and activate/deactivate the decoders according to occupancy.
Please could someone get back to me and assist in this matter - as you can imagine the administration of faxing is timeconsuming and faxes get lost.

Await your response.
Many thanks
Chantal Roscow

Company: Multichoice
Country: South Africa
City: Umhlanga

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