Metrobus
260 BUS FROM PAARLSHOOP TO EASTGATE 6:30AM

OVER THE PAST YEAR WE HAVE A SET DRIVER THAT HAS BEEN DOING THE 260 ROUTE. THIS DRIVER HAS THE WORST ATTITUDE I HAVE EVER EXPERIENCED OVER THE PAST 7 YEARS THAT I HAVE BEEN TAKING THE METRO BUS AND HIS BEHAVIOUR IS ONE OF UTTER DISGUST.
1. HE QUESTIONS CLIENT AS TO WHY THEY DONT HAVE A TAGE AND STRONGLY REFUSES TO TAKE CASH, IF A CLIENT IS ADAMANT HE THEN DEMANDS THAT IT MUST BE THE SPECIFIC/ EXACT AMOUNT IN RANDS AND CENTS AND HAS EVEN REFUSED THOSE CLIENT WHO DO NOT HAVE CHANGE TO RIDE ON HIS BUS AND TELLS THEM TO GET OUT AND WAIT FOR THE NEXT ONE, (NOT EVERYONE TAKES A BUS EVERYDAY AND THEREFORE IT IS UNDERSTANDABLE IF THEY DONT PURCHASE A TAG), I QUESTIONED THE DRIVER TO ASK HIM IF HE'S A FEW MINUTES EARLIER AND WAS TOLD OFF AGGRESSIVELY THAT HE GOES ACCORDING TO HIS TIME ON THE TAG MACHINE AND WHEN IT WAS TIME TO GET OFF THE BUS IN SPITE HE RODE ABOUT A FULL BLOCK AND THEN STOP, REFUSING TO STOP OR OPEN THE DOOR FOR ME TO GET OUT. THIS DRIVER IS A BULLY AND IS INTIMIDATING TO ALL PASSENGERS. AT THE END OF THE DAY I HAVE PAID TO GET ON THE BUS AND THE LEAST HE COULD OFFER IS RESPECT. THEY SHOUD ROTATE THE DRIVERS.

Company: Metrobus
Country: South Africa
City: 260

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